Casino-X
Casino-X has been in the business since 2012 when it was established and relates to its sister Casino JoyCasino. Casino-X currently holds a license provided by Curacao eGaming. Casino-X has a well made and user-friendly website, can be played on the run using a Phone or Tablet, regardless if you’re using Android or iOS. Their webpage is available in multiple language so meet the needs of the customers. The languages available are, Arabic, Bulgarian, Czech, German, English, Spanish, Italian, Norwegian, Polish, Portuguese, Romanian, Russian and Swedish. On top of this they always keep security in consideration and therefor they utilize the latest 128-bit SSL encrypt for complete confidentiality and for your transaction and account information to remain safe. Casino-X offer a massive selection of games to play from well-known providers in the industry such as, Microgaming Casino, NetEnt, ELK Studios, NextGen Gaming, Evolution Gaming and Thunderkick just to mention a few.
Games
In terms of Games Casino-X offers a huge selection in a variety of categories, Table Games, Live Casino, Slots, Jackpot and Video poker.
Looking at the Slots section we find a lot of common and great fun games that has been spotted on other casinos, such as, Gonzo’s Quest, Aloha! Cluster Pays, Jack and the Beanstalk, Steamtower and to run down this list that could become enormous we cool it off with an old classic, Jimi Hendrix.
It gives us great comfort to browse through their very long list of games to see some familiar names.
In the section of Table Games, we do of course find the most classic of games, Blackjack, Roulette and Baccarat. Most of them has a twin game with a slight twist, just to mention a few: American Roulette, Vegas Single Deck Blackjack, European Roulette and Mini Baccarat.
We find much joy in this section with these slightly twisted versions of table games. It’s nice to mix it up every now and then.
Moving over to the Video Poker section we find less options but still more than enough to still your eager. The games available on this category is, Aces & Eights, Aces & Faces, Deuces Wild, Double Double Bonus, Jacks or better, and Bonus Deuces Wild.
Apart from the games mentioned above you have the possibility to play over 50 Scratch cards, keno, bingo, and other featured games.
Promotions
On their promotions page, we find two different offers, the first is a bit complex Deposit Bonus and the second is a Freespins bonus. We’ll break them both down:
- First Deposit Bonus:
- 200% Bonus up to €50
- 100% Bonus up to €2000
- 150% Bonus up to €300
- Second Deposit Bonus
- 100% Bonus up to €300
- Third Deposit Bonus
- 50% Bonus up to €500
- Fourth Deposit Bonus
- 50% Bonus up to €500
- Fifith depost Bonus
- 25% Bonus up to €750
The Freespins bonus is much easier, you get 200 freespins for 10 days after you deposit €20 or more.
These are really beneficial and generous. We like it a lot that they are going over days and not just all at once.
Banking
For Deposits and Withdrawals, Casino-X offer a bunch of well-known and industry standard transaction solutions such as, Zimpler, Trustly, Skrill, Neteller, EcoPayz, PaySafeCard, Entropay and Rapid transfer. This in combination with the 128-bit SSL encryption really gives a feeling of comfort and professionalism. The e-Wallets (Neteller, Skrill) has a 24-48 hours withdrawal time whilst Credit / Debit Cards has 2-5 Business days. There are however some limitation on amount you can withdraw. The limitations are, €5.000 Per Day / €10.000 Per Week / €20.000 Per Month.
If fund requested to be withdrawn have not been put into play there will be a 5% fee from the amount withdrawn.
Support
When it comes to customer support Casino-X offers assistance through a live chat between 10.00 – 22.00 CET every day, simply click the “Online Support” button on the bottom-right and it will initiate a live chat with a casino representative. In the end of the session you’ll be able to provide feedback and also request having the conversation to your e-mail for the record.
Apart from this live-chat they also feature an e-mail support and a call-back request option.
Conclusion
After close observation and evaluation, we’ve had a great pleasure testing Casino-X and trying out their great selection of games and all the features included. We’ve found very few weaknesses but a lot of strengths which will point out.
The weaknesses we’ve found are, lack of phone support. We consider this being essential for a well-established casino. A bit to low withdrawal per 30-day cycle. Other casinos we’ve reviewed had up to €50.000.
The strengths we’ve considered to be the most beneficial is the user-friendly website, generous Deposit Bonus + Freespins, great selection of games manufactured by well-known providers and last but not least, their concern for the customers confidentiality with using the 128-bit SSL encryption and common Deposit and Withdrawal vendors.
